Privacy Policy
Last updated: January 2024
1. Introduction
At Netlab Academy, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, password, and profile information
- Payment Information: Credit card details, billing address, and transaction history
- Course Information: Courses you enroll in, progress, and certificates
- Communication Data: Messages, feedback, and support requests
- Usage Data: How you interact with our platform, pages visited, and features used
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Personalize and improve your experience
- Detect, prevent, and address technical issues
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With Instructors: We share your progress and course completion data with instructors
- Service Providers: We may share information with third-party service providers who perform services on our behalf
- Legal Requirements: We may disclose information if required by law or to protect our rights
- Business Transfers: Information may be transferred in connection with a merger or sale
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal data
- Restriction: Request restriction of processing
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
For more information about our use of cookies, please visit our Cookie Settings page.
8. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@Netlab Academy.com
Address: 123 Education Street, San Francisco, CA 94105, United States